Privacy Policy

1. Introduction

Anna Readdy Customs ("we," "us," or "our") operates the website annareaddycustoms.shop. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our custom T-shirt printing services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access the website.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, and billing information that you voluntarily provide when submitting a quote request, placing an order, or contacting us.
Order Information: Details about your custom T-shirt orders, including design files, printing preferences, quantities, and sizes.
Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs.
Communication Data: Records of your communications with us via email, phone, WhatsApp, or contact forms.

3. How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your custom T-shirt orders
To communicate with you about your orders, quotes, and inquiries
To provide design assistance and mockups based on your requirements
To send order confirmations, shipping updates, and delivery notifications
To improve our website, services, and customer experience
To respond to your customer service requests and support needs
To comply with applicable laws and regulations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Shipping Partners: We share your name and shipping address with our courier partners solely for the purpose of delivering your order.
Payment Processors: Payment information is processed through secure third-party payment gateways. We do not store your complete payment details on our servers.
Legal Requirements: We may disclose your information if required by law, court order, or government regulation.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites (such as WhatsApp, Google Maps, or social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal obligations)
Opt out of marketing communications at any time

To exercise any of these rights, please contact us at info@annareaddycustoms.shop.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@annareaddycustoms.shop
Phone / WhatsApp: +91-855-569-3664
Address: Oshiwara Mhada Complex, 40/102, 1st Floor, Sargam Society, New Link Rd, Andheri West, Mumbai, Maharashtra 400102, India